Our Approach

Discovery

The discovery process is a collaborative effort between your management team and a business analyst. Since every organization is unique, we take the time to learn your business, your needs, and your objectives. We gather your technical and informational requirements in order to establish a comprehensive vision of your operations. Through the discovery process, we help you establish a strategic plan to meet your goals; now and into the future.

Design

Based on the direction established through the discovery process, we create a conceptual design covering all creative, architectural, and functional requirements. The design process establishes budgetary parameters and results in a Detailed Design Specification, which becomes the road map for development.

Development

Developing quality custom software is what sets Encore Technology Solutions apart from other software providers. Our developers have the knowledge and the experience to deliver your project on time and within budget. Periodic updates are provided and key functional elements are made available for you to monitor progress as your project moves through the development process. We gather feedback throughout the development process to ensure your vision becomes a reality.

Implementation

Completed projects are installed on a test site or server prior to being released to production. Comprehensive product training is provided and all functional elements are thoroughly tested to guarantee that every project goal has been successfully met. Once User Acceptance Testing is complete, the project is moved into production. If desired, we provide assistance in the preparation of your production environment.

Support

We take pride in the software we develop. As part of out ongoing commitment to our clients, we are available to provide product support for your software applications. We can assist you with infrastructure changes and provide product enhancements if your business needs change.